Primebiome Terms and Conditions

Welcome to the official PrimeBiome website. By visiting or using our website, you agree to follow the Terms and Conditions outlined below. Please take a moment to read them carefully before making a purchase or using any of our services. If you do not agree with these terms, please do not use the website or its services.

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1. General Information

These Terms and Conditions (“Terms”) apply to your use of the PrimeBiome website (“Site”) and any products, services, or content available through it. The Site is owned and operated by PrimeBiome (“Company,” “we,” “us,” or “our”). By accessing or using the Site, or by purchasing any of our products, you agree to be bound by these Terms.

We may update or change these Terms from time to time without prior notice. Any changes will become effective once they are posted on the Site. If you continue to use the Site after an update is posted, you are considered to have accepted the revised Terms. We recommend checking this page regularly to stay informed about any changes.

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2. Eligibility

  • By using the Primebiome website and services, you confirm that you are at least 18 years old or the legal age of majority in your jurisdiction. If you are under 18, you must use the Site with the supervision of a parent or legal guardian. The Site is not intended for individuals under the age of 13.

3. Account Registration

  1. To access certain features or make a purchase, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to keep it up to date.

You are solely responsible for maintaining the confidentiality of your account details and password. You accept responsibility for all activities that occur under your account.

4. Use of the Website

You agree to use the Site only for lawful purposes and in a way that respects the rights and safety of others. You must not use the Site for any activity that could harm, disrupt, or misuse our services.

Prohibited activities include, but are not limited to:

  • Posting or sharing content that is illegal, defamatory, obscene, or otherwise inappropriate

  • Engaging in fraud, deception, or impersonating another person or organization

  • Uploading or distributing viruses, malware, or other harmful software

  • Attempting to interfere with the Site’s functionality, security, or normal operation

  • Using bots, scripts, crawlers, or other automated tools to access or interact with the Site without our permission

5. Product Information

Primebiome strives to provide accurate and up-to-date information about its products, including descriptions, prices, and availability. However, we cannot guarantee that all information is error-free. We reserve the right to correct any inaccuracies, update information, and change product prices without prior notice.
All prices are listed in USD, unless stated otherwise. We may modify product pricing at any time.

6. Orders and Payment

When placing an order through our Site, you agree to provide accurate and valid payment information. We accept several secure payment methods, including credit cards and other payment options available at checkout.

All orders are subject to product availability and our acceptance. We reserve the right to cancel, reject, or limit an order for reasons such as an item being out of stock, incorrect order information, or suspected fraudulent activity.

After you place an order, we’ll send you an email confirming that we’ve received it. Please note that this confirmation does not mean your order has been officially accepted. Your order is considered accepted once it has been processed and shipped.

7. Shipping and Delivery

Primebiome ships products globally. Shipping costs and delivery times may vary depending on your location. While we aim to process and ship orders promptly, delivery times are subject to external factors such as carrier delays or customs processing.
Please ensure the accuracy of your shipping address at the time of order. We are not liable for undeliverable packages due to incorrect address information provided by the customer.

8. Return and Refund Policy

Primebiome offers a 60-day money-back guarantee for all purchases made through the website. If you are dissatisfied with your product, you may request a refund within 180 days of purchase.
To initiate a return, please contact our customer service team with your order details. Refunds will be processed after we receive the returned product in its original condition. Shipping fees are non-refundable unless the return is due to a product defect or error on our part.

9. Limitation of Liability

PrimeBiome is not responsible for any loss, damage, or injury that may result from your use of our products or your inability to access or use the Site. To the fullest extent permitted by applicable law, we are not liable for:

  • Direct, indirect, incidental, or consequential damages

  • Loss of profits, data, business opportunities, or goodwill

  • Any unauthorized access to or use of personal information

To the extent permitted by law, if you have a claim arising from your use of the Site or our products, PrimeBiome’s total liability will be limited to the amount you paid for the specific product giving rise to the claim.

10. Intellectual Property

All content on the Primebiome website, including text, images, graphics, logos, and software, is owned by Primebiome and is protected by copyright, trademark, and other intellectual property laws. You may not copy, reproduce, distribute, or exploit any part of the Site without our express permission.
We grant you a limited, non-exclusive, and revocable license to access and use the Site for personal, non-commercial purposes only.

11. Privacy Policy

We value your privacy. Please refer to our Privacy Policy to understand how we collect, use, and protect your personal information when you visit the Primebiome website.

12. Third-Party Links

The Primebiome website may include links to third-party websites or services. We do not endorse or take responsibility for the content or practices of these external sites. Any interaction with third-party websites is at your own risk.

13. Governing Law and Jurisdiction

These Terms and Conditions are governed by and construed in accordance with the laws of the United States. Any disputes arising from this Agreement will be resolved exclusively in the courts located in the United States.

14. Changes to Terms and Conditions

PrimeBiome may update or change these Terms and Conditions from time to time. Any changes will take effect as soon as they are posted on this page. By continuing to use the Site after changes have been posted, you acknowledge and agree to the updated Terms. We recommend checking this page regularly to stay informed about any revisions.

15. Contact Us

If you have any questions or concerns about these Terms and Conditions, please feel free to contact us. We’ll be happy to help.

Email – [email protected]